How can we help?

Search our help centre or browse the topics below

📜
Getting Started
Set up your account, choose your language, enter your cycle details, and understand your first dashboard.
View guide
🧠
Sakhi AI Chat
Learn how to get the best answers from Sakhi AI, what topics it covers, and how to ask questions effectively.
View guide
📅
Cycle Tracking
How to log periods, understand phase information, read your calendar, and interpret predictions.
View guide
👥
Partner Mode
Generate your partner code, manage permissions, and control exactly what your partner can see.
View guide
💰
Subscription and Billing
Manage your Pro subscription, update payment methods, and understand your billing cycle.
View refund policy
🕶
Privacy and Data
Understand what data Sakhi collects, how it is used, and how to delete your account and data.
View privacy policy

Frequently Asked Questions

How do I set up my Sakhi account?
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Download Sakhi from Google Play, open it, and tap "Get Started." Enter your email, create a password, then answer four quick questions — your name, language, average cycle length, and health condition. Your personalised dashboard is ready immediately. No payment required to start.
How do I log my period?
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Go to the Cycle tab. Select your flow level — Spotting, Light, Medium, or Heavy — and tap "Period started today." Sakhi immediately updates your phase, predictions, and all personalisation. To log an end date, return to the Cycle tab when your period ends and tap "End period."
How do I set up Partner Mode?
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Go to Profile, scroll down to Partner Mode, and tap "Generate Code." You will receive a unique code like SK-1VPABH. Share it with your partner via WhatsApp or any method. They download Sakhi, tap "I'm a Partner" on the login screen, enter their email and your code. Once connected, use the Permission Controls to choose exactly what they can see.
How do I use the Daily Log?
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Tap the plus button in the centre of the bottom navigation bar, or go to Home and tap the "Log today" button. Log your mood, energy level (1-5), pain level (0-10), symptoms, skin condition, hair condition, water intake, sleep hours, and whether you exercised. The log takes about 90 seconds and dramatically improves Sakhi's predictions over time.
Why are my cycle predictions inaccurate at first?
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Sakhi starts with your manually entered cycle length as its baseline. After you log your first period, predictions improve significantly. After three logged cycles, predictions are typically accurate to within two days. After six cycles, most users report accuracy within one day. Keep logging daily for best results.
How do I contact support?
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Email us at support@sakhi.app. We respond to all queries within 24-48 hours on business days. For urgent issues, write "URGENT" in your email subject line and we will prioritise your request. You can also reach us via the Contact page.
How do I delete my account?
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Go to Profile, scroll to the bottom, and tap "Delete Account." You will be asked to confirm. All your data — logs, health profile, chat history, and account information — will be permanently deleted within 30 days. This action cannot be undone. If you have an active Pro subscription, cancel it first to avoid additional charges.

Still need help?

Our team responds within 24 hours on business days.

Contact Support