How can we help?

Download Sakhi from Google Play, open it, and tap "Get Started." Enter your email, create a password, then answer four quick questions — your name, language, average cycle length, and health condition. Your personalised dashboard is ready immediately. No payment required to start.

Go to the Cycle tab. Select your flow level — Spotting, Light, Medium, or Heavy — and tap "Period started today." Sakhi immediately updates your phase, predictions, and all personalisation.

Go to Profile, scroll down to Partner Mode, and tap "Generate Code." Share the unique code with your partner. They download Sakhi, tap "I am a Partner" on the login screen, enter their email and your code. Use Permission Controls to choose exactly what they can see.

The SOS button appears on the Home screen. Tap it to open Emergency Mode, which shows nearby pharmacies and hospitals within 10km (requires location permission), pain relief tips, pregnancy emergency signs, and your saved emergency contact. To add an emergency contact, go to Profile and scroll to Emergency Contact.

Email refunds@sakhi.fit with your registered email and we will cancel immediately. For India (Razorpay): you can also cancel from your Razorpay dashboard. For international (Razorpay): cancel from your Stripe customer portal. No questions asked.

Sakhi starts with your manually entered cycle length. After you log your first period, predictions improve significantly. After three logged cycles, predictions are typically accurate to within two days. After six cycles, most users report accuracy within one day.

Go to Profile, scroll to the bottom, and tap "Delete Account." All your data will be permanently deleted within 30 days. This cannot be undone. Cancel your Pro subscription first to avoid additional charges.

Email support@sakhi.fit or call +91 81052 07254. We respond within 24–48 hours on business days. For urgent issues, write "URGENT" in your subject line.